What Voids Your Car Warranty? Here's What You Need To Know.

ROGER - car services - roadside assist - auto sevices

Remember the proud moment of getting your own car? We’ve all been there - it’s unforgettable. What you don’t typically remember is from that moment is your car warranty. Generally, your car warranty is a guarantee from the brand that for a certain period of time, they would repair and fix any defects or malfunctions as long as it is covered under the stipulated terms and conditions. Different carmakers have different warranty periods and terms but most brands out in the market generally provide 3 years of car warranty.

So, when it comes to your beloved car, the last thing you’d want to do is to void your car warranty.
Many car owners often presume that all car repairs, services and maintenance must go through your original car dealership in order to stay under warranty. That simply isn’t the case. There are so many things that could potentially void your car warranty. Even the slightest modification to your car can deem your car warranty invalid.
If you are unsure on what voids a car warranty, read on! 

What Is A Car Warranty?

A car warranty is an agreement between the carmaker and the consumer. It outlines the terms and conditions that a consumer must follow in order to maintain their eligibility in receiving a protection of the purchased car from the carmaker. In other words, a car warranty is a guarantee that you won’t have to pay for any faults or issues with your car within the agreed period of time. 

Generally, car warranties can be voided in parts or as whole. For example, if you don’t changed the engine oil according to the suggested maintenance schedule, and the engine fails as a result, the carmaker has the legal authority to void the particular warranty for your car engine. They could make you pay for the repairs involved. However, the rest of your car warranty remains unaffected, given that the rest of the parts of your car are perfectly fine and are not affected by your negligence. 

A car warranty has plenty of dimensions and nuances to it, so it’s pretty subjective in that sense.

ROGER - car services - roadside assist - auto services - car maintenance

What is covered under a car warranty and what is not?

Your car’s warranty, regardless if it is coming from the carmakers, extended or used-car warranty. Generally most covers the important parts of the car - the engine, oil, air-conditioner and also accessories of the car in relation to safety and reliability. However, a typical car warranty does not cover the normal wear and tear of a car like your batteries, tyres, seats, brake pads and windshield wipers.

One thing to note, a car’s warranty is usually designed to work in tandem with your car insurance. While the car warranty covers all of the unexpected failures of car parts, a car insurance covers accidental damage, loss or theft. That being said, damage caused by an accident or misuse of a car is not covered by a car warranty.

What Can Void A Car Warranty?

Well, we all know that the cost of car services through the authorized dealers is definitely hefty. Some actually struggle to make ends meet just because of this. So, let’s take a look at the common errors people make that can void their car warranties.

1. Use Non-Conventional Tyre Combinations or Modify The Tyre Suspension

Ever notice how some people make drastic changes to their car by modifying the car tyres, rim lights, adding on car spoilers. It has been an ongoing trend for decades that people would actually go all the way out and spend thousands just to make the car flashier. Some owners even make dramatic suspension modifications using extreme lift or lower kits ultimately compromising the vehicle platform.

This results in future steering, suspension and drivetrain problems. Whether or not you’re a fan of car modifications, you should be aware that in the event of a warranty claim related to such systems, the carmaker has legal right to deny such claims if the car failure is due to these installations.

2. Don’t Use Improper Car Fluids

The most important thing that keeps your car running, apart from a healthy car engine, is the proper fluid pumped into your car. Different cars have different specifications for the car fluids - some require petrol while some require diesel instead. Understanding your car’s fluid requirement is crucial because if you use the wrong fluid for your car, you may find yourself in a car breakdown situation.

For instance, if your car specifies using petrol and you happen to fill your tank with diesel instead, the first thing that you will notice is that you won’t be able to start your car engine. Now try to imagine the ordeal that you will have to go through just to get the wrong fluid out of your car. Terrifying isn’t it? 

The worst part - if the failure of the car engine is caused by the improper use of car fluid, your car authorised dealer has the legal rights to just void your car warranty entirely.

3. Car Mishandling

There are so many ways for people to mishandle a car - from racing or competition of any type to off-roading. Generally, anything apart from a normal operation of the car can be considered as misuse. The reason behind this is that you can’t possibly drive a sedan car on steep cliffs that are meant for proper four-wheel-drive cars or SUVs in general. Even when you have a car designed to go off-road or for racing purposes, there is still a potential risk to void your car warranty.

This is because when you drive a non four-wheel-drive car in challenging conditions, the chance that all the struts are excessively worn out due to the washboard roads are higher.

While the above serves as just some examples, car owners should always read all of the fine print on their car warranties to ensure a thorough understanding of what is covered.

This is to avoid any later disputes when you go for your next service. That said, if you feel that you have been unfairly treated for your car warranty claims, always make sure to seek advice from your carmakers or go to another authorised car dealer altogether. Prior to doing so, always keep in mind and refrain yourself from doing anything that could void your car warranty. That means no drastic modifications, no improper use of fluids, avoid misusing your car and many other relevant things.

It’s just that simple. As the saying goes, prevention is better than cure.

At ROGER, we are rolling out a car maintenance service to our customers. You can now plan your car servicing schedules easily and in just a couple of taps. No more annoying waits on telephone numbers or being passed around from teleoperator-to-teleoperator. Simply download our app from Apple App Store and Google Play Store today and experience the convenience. We are also happy to provide our professional advice if you ever encounter some car warranty issues and have no clear answers to that.

Stay tuned for more updates on our car maintenance service and don’t miss out!

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